cracked missing grout

Stop wet cleaning that area until it's repaired. Note where the cracks run — straight lines often mean movement below.

The method

1. Stop wet cleaning that area until it's repaired.
2. Keep it dry. Every wet mop makes it worse.
3. Note where the cracks run — straight lines often mean movement below.
4. Don't fill it with caulk as a shortcut.
5. Get it repaired before it's cleaned, not after.

Why the common fix backfires

Missing grout means water is reaching the substrate. Cleaning a floor with open grout lines pushes water directly into the structure underneath.

The honest limit

This is repair work, and it comes before cleaning. Anyone who wet-cleans open grout without telling you is causing damage.

Serving Galt, Lodi, Elk Grove, Herald, Wilton, Sacramento. Call (916) 919-7642.